Your order’s little road trip. 🚚✨

⏱️ Processing time
We pack orders within 1–2 business days.
During drops or sales, it might take up to 3 business days. We’ll email you if it’s chaotic.

🌍 International shipping
We ship worldwide. Delivery usually takes 7–21 business days. Customs fees and import taxes may apply — those are on you, bestie. 😅

📦 Tracking
You’ll get a tracking number as soon as your order ships.
If tracking hasn’t updated in 48 hours, don’t panic. Carriers sometimes scan late. If you’re still worried, email us and we’ll chase them.

🚨 Lost or stolen packages
Contact us and we’ll help file a claim with the carrier.
Please double-check your shipping address at checkout — we can’t replace packages sent to an address you typed wrong.

💌 Damaged item?
Take a photo, email us, and we’ll make it right. See our Refund Policy below.

Email:hanchentra785@outlook.com
Company Name:HANCHEN (HONG KONG) TRADING CO., LIMITED
Company Address:UNIT 1618A,16/F,PIONEER CENTRE, 750 NATHAN ROAD, MONG KOK HONG KONG CORP